Senior Analyst Digital Personalization Job in Long Island City

Website jetblue airways

If You are Looking for Jobs in Long Island City, Check out this Senior Analyst Digital Personalization Job vacancy in Long Island City. The Senior Analyst is a creative, metrics-driven, and detail-oriented professional who is eager to learn the tools and skills necessary to grow as an expert in personalized marketing. They operate well independently and in a team setting, and are a self-starter driven by their interest in airlines, data, and customer experience. The Senior Analyst presents complex concepts clearly and effectively to diverse audiences of stakeholders, thrives in a fast-paced, dynamic environment, and exhibits the JetBlue values of Safety, Caring, Integrity, Passion, and Fun.

Your Duties And Responsibilities as a Senior Analyst Digital Personalization

  • Works with Customer Personalization, Customer 360, Marketing, and Data Science to identify target audience segments
  • Partners with internal stakeholders (i.e., Digital Experience, Brand, Creative) and Design Agencies to drive the UX and design for Customer nudges and initiatives across the Customer journey
  • Compiles, tracks, and analyzes metrics to devise insights, iterate and optimize the Customer experience and distribute monthly reports as needed
  • Delivers high-quality analyses for various stakeholders with a quick turnaround time
  • Works closely with IT, Marketing, and CEX teams to ensure personalization needs are being factored into all Customer facing app and homepage-based initiatives
  • Works with internal teams to gather and understand detailed functional requirements for program success
  • Works with team leadership and IT resources on all program development – including functionality updates, Proof of Concept testing, and requirements gathering
  • Plays a supporting role in the future development of the JetBlue Personalization roadmap
  • Assists in the management of all aspects of Personalization

Who Can Apply For This Position 

  • Must possess a strong sense of urgency and be able to effectively manage deadlines
  • Strong team player with the ability to take initiative and work well independently
  • Effective written, verbal, and presentation skills
  • Available for occasional overnight travel (10%)
  • High attention to detail with the ability to think critically
  • Strong interpersonal skills, amicable and professional demeanor
  • Strong project management skills
  • Able to work flexible hours and be available for emergency response on short notice
  • Must pass a ten (10) year background check and pre-employment drug test
Job Details  
Company Name : jetblue airways
Location : Long Island City, NY, US
Job Type : Full-Time