Qatar Airways job in Boston | Sr. Airport Services Agent

Website Qatar Airways

If You are Looking for Jobs in Boston, Check out this Sr. Airport Services Agent Job vacancy in Boston. Provides quality service to passenger in respect to check-in, boarding, special services, lounges, airport hotel and baggage services as per company’s commercial and safety standards and procedures ensuring passenger and their baggage are handled in a consistent and efficient manner.

Ensure Premium Passengers receive total quality service and staffs adhere to safety policy and security standards of the company.

Your Duties And Responsibilities as a Sr. Airport Services Agent

  • Perform the Aircraft Turnaround Check (ATC) duty as assigned by the ASM to ensure safe operation of QR ground ramp product.
  • Operate aircraft cabin service doors from the outside where applicable to facilitate and reduce the associated safety risk of inadvertent slide deployment.
  • Escorting and directing Arriving/Departing passengers to the respective areas such as Hotel Desk, Visa Counter, Transfer Desk, Premium Lounges, and Boarding Gates.
  • Assists Duty Officer to handle company material and records.
  • Brief GHA on new procedures and ensure that they are implemented accurately and fully.
  • Ensure required pre and post flight administration in conducted timely, record accurately all flight activities.
  • Handle administrative issues related to monthly/quarterly reports. Ensure requests on operational service failure matters are responded to immediately with a high degree of accuracy and correctness.

Who Can Apply For This Position 

  • Relevant Vocational, Tertiary or Trade qualification.
  • Ability to effectively manage mishandled baggage services, including service recovery situations with customers.
  • 3 years relevant experience
  • Courses in Passenger Handling and Customer Services such as introduction to Civil Aviation and Passenger Handling.
  • Proficiency in spoken and written English.
Job Details  
Company Name : Qatar Airways
Location : Boston, MA, USA
Job Type : Full-Time