Porter Airlines jobs in Ottawa | Lead, Customer Service Representative

Porter Airlines

If You are Looking for Jobs in Ottawa, Check out this Lead, Customer Service Representative Job Vacancy in Ottawa. Reporting to the Supervisor group you are responsible for leading and coaching the Customer Service Representatives (CSRs) in the execution of the operation. You plan where resources are deployed and help build a highly trained team that consistently achieves Porter’s Safety, Reliability and Service objectives.

Requirements For This Role

  • Track record of establishing/maintaining positive and cooperative working relationships with others
  • Demonstrated Leadership potential
  • Excellent time management and multi-tasking skills
  • Attention to detail; the capacity to prioritize by assessing situations to determine urgency
  • Knowledge and proficiency in Navitaire/Go Now, Google office suite
  • Must be flexible to work a variety of shift schedules