Porter Airlines

If You are Looking for Jobs in Ottawa, Check out this Customer Service Representative Job Vacancy in Ottawa. Reporting to the Station Manager, Ottawa – YOW, and working collaboratively with the broader team, the Customer Service Representative contributes to the efficient day-to-day operations of the department and delivers an elevated level of attentive and thoughtful service to Porter passengers

Requirements For This Role

Ability to work permanently in Canada
Experience in a customer service environment, preferably in the airline industry
Knowledge of baggage services handling procedures will be preferable
Need to be detailed oriented
Possess the ability to multitask
Must be capable of lifting/pushing/pulling up to 50lbs regularly
Supports and adheres to all company policies
Ability to work well in a team
Have a proven positive track record when handling difficult situations and customers
Dependability (must have a clear attendance record and reliable on-time reporting for work)
Able to work rotating shifts including days, afternoons, evenings, weekends, and holidays