Porter Airlines jobs | Customer Service Representative

Porter Airlines

If You are Looking for Jobs in Ottawa, Check out this Customer Service Representative Job Vacancy in Ottawa. Reporting to the Station Manager, Ottawa – YOW, and working collaboratively with the broader team, the Customer Service Representative contributes to the efficient day-to-day operations of the department and delivers an elevated level of attentive and thoughtful service to Porter passengers

Requirements For This Role

  • Ability to work permanently in Canada
  • Experience in a customer service environment, preferably in the airline industry
  • Knowledge of baggage services handling procedures will be preferable
  • Need to be detailed oriented
  • Possess the ability to multitask
  • Must be capable of lifting/pushing/pulling up to 50lbs regularly
  • Supports and adheres to all company policies
  • Ability to work well in a team
  • Have a proven positive track record when handling difficult situations and customers
  • Dependability (must have a clear attendance record and reliable on-time reporting for work)
  • Able to work rotating shifts including days, afternoons, evenings, weekends, and holidays