Porter Airlines jobs | Call Centre Agent

Porter Airlines

If You are Looking for Jobs in Toronto, Check out this Call Centre Agent Job vacancy in Toronto. Reporting to the Manager, Call Centre with daily oversight by the Supervisor, Call Centre, the Call Centre, Remote Agent is responsible for providing tailored customer reservation and information support that reflect Porter’s flying refined brand and philosophy

Requirements For This Role

  • Strong communication, customer service, and interpersonal skills
  • Work rotating shifts including days, afternoons, evenings, weekends, and holidays
  • Dependability (must have a clear attendance record and reliable on-time reporting for work)
  • Must demonstrate the ability to work independently
  • Strong computer skills – must be able to troubleshoot small computer glitches independently before calling for assistance
  • Ability to work permanently in Canada
  • A high school diploma or equivalent is required
  • The ability to communicate in English is a requirement
  • Completion of college or other post-secondary programs preferred
  • Ability to make decisions and meet deadlines while handling multiple responsibilities
  • Knowledge of geography and basic math functions