Member Services Representative Job in Charlotte

Website American Airlines

If You are Looking for Jobs in Charlotte, Check out this Member Services Representative Job Vacancy in Charlotte. This job is a member of the Credit Union Team within the American Airlines Credit Union. ​This position will be responsible for building positive relationships with American Airlines Credit Union members, which is key in understanding member needs and recommending appropriate products and services to fulfill those needs.

Your Duties And Responsibilities as a Member Services Representative

  • Maintains awareness of all branch functions and duties to provide proper support and coverage at all times
  • Implements and enforces internal control and security measures in accordance with Credit Union policies and government regulations
  • Ensures the security and confidentiality of all accounts and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act
  • Fosters a culture that promotes teamwork, service excellence, and relationship building within the covered branches and overall organization
  • Performs loan interviews, processing, and disbursement activities, as assigned by the manager
  • May work a rotating Saturday schedule depending on the job location

Who Can Apply For This Position 

  • Ability to exercise excellent member service skills
  • Ability to interact professionally with all employees and members
  • The ability to speak, read, and write Spanish is a plus
  • Ability to work independently and with minimal supervision
  • Ability to perform basic math calculations and analyze data
  • Ability to self-motivate with strong organization skills and capacity for attention to detail
  • Ability to effectively prioritize work and meet deadlines
Job Details  
Company Name : American Airlines
Location : Charlotte, NC, USA
Job Type : Full-Time