Jobs in Salt Lake City | Customer Support Trainee Jobs

Website JetBlue Airways

If You are Looking for Jobs in Salt Lake City, Check out this Customer Support Trainee Job vacancy in Salt Lake City. Customer Support is responsible for providing excellent customer service. Customer Support meets the Customer’s needs through prompt responses to Customer inquiries and requests in both verbal and written communication. This includes Airports Crewmembers, our Mosaic, and Interline Customers.

Your Duties And Responsibilities as a Customer Support Trainee

  • Provide the JetBlue experience to every customer, every time
  • Perform activities including viewing and sitting in front of a computer terminal, navigate and toggling between multiple screens, talking and typing at the same time, and navigating menus and screens on a computer terminal
  • Sell ancillary products through all channels
  • Resolve general customer service concerns through effective customer service techniques
  • Send and receive email correspondence

Who Can Apply For This Position 

  • Demonstrate proficiency in reading, writing, and speaking Spanish through a Spanish language assessment (for Bilingual roles only)
  • Fluently speak, read, write, and translate accordingly in English (and Spanish for Bilingual role)
  • Able to type twenty-five (25) words per minute in English (and Spanish for Bilingual role)
  • Must pass an assessment that demonstrates basic computer, typing, and customer service skills
Job Details  
Company Name : JetBlue Airways
Location : Salt Lake City, UT, USA
Job Type : Full-Time