Horizon Air Careers | Supervisor Customer Service | Boise

Website Horizon Air

If You are Looking for Jobs in Boise, Check out this Supervisor Customer Service Job vacancy in Boise. Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule.

In return, you’ll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places.

Your Duties And Responsibilities as a Supervisor Customer Service

  • Investigates and reports delays and irregular flight activity and propose solutions for how to avoid delays in the future.
  • Make decisions and ensure tools and equipment are available and working for employees to perform job functions effectively. Follow up with ITS, facilities, and airport as needed.
  • Supervise ticketing, enplaning/deplaning activities, customer relations, passenger security, internal security, load planning, weight and balance, and baggage handling procedures.
  • Monitors compliance with FAA and company regulations and periodically reviews applicable documents.
  • Develop people through effective performance management coaches’ agents and provide relevant feedback.

Who Can Apply For This Position 

  • Ability to lead, motivate, and successfully communicate with a diverse workgroup and with other internal departments and teams.
  • Ability and willingness to work a flexible schedule (e.g., weekends, holidays, and non-standard shifts).
  • High school diploma or equivalent.
  • Minimum age of 18.
  • Must be authorized to work in the U.S.
Job Details  
Company Name : Horizon Air
Location : Boise, Idaho
Job Type : Full-Time