Hawaiian Airlines Careers | Services Manager | Honolulu

Website Hawaiian Airlines

If You are Looking for Jobs in Honolulu, Check out this services Manager Job vacancy in Honolulu. At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha and taking care of our people, our home, and the communities we serve.  Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Your Duties And Responsibilities as a Services Manager

  • Manage attendance, performance, development, and disciplinary issues for Flight Attendants
  • Act as Company Representative for disciplinary cases or grievances
  • Process improvement catalyst for In-Flight Bases
  • Coordinate and participate in In-Flight engagement activities for Flight Attendants
  • Investigate Consumer Affairs letters and Flight Attendant delays, and follow up in a timely manner
  • Coordinate Flight Attendant impact during delays, gate changes, and irregular operations to achieve on-time departures and minimize delays attributed to In-Flight
  • Liaison between In-Flight, Catering, and Customer Service departments to ensure the highest quality of passenger service
  • Implement assigned initiatives

Who Can Apply For This Position 

  • 3 years of management or equivalent In-Flight experience
  • Able to professionally handle multiple tasks and meet all deadlines
  • Must be able to investigate incidents and discipline with dignity
  • Working knowledge of federal and state leave employment laws and regulations
  • Strong verbal and written skills
  • Computer Skills (Microsoft Word, Excel, Outlook, PowerPoint)
Job Details  
Company Name : Hawaiian Airlines 
Location : Honolulu, HI 96820, USA
Job Type : Full-Time