Customer Service Agent | American Airlines, Minneapolis

Website American Airlines

If You are Looking for Jobs in Minneapolis, Check out this Customer Service Agent Job vacancy in Minneapolis. The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner.

Your Duties And Responsibilities as a Customer Service Agent

  • The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner.
  • Promotes and sells air travel to the traveling public or freight forwarders.
  • Provides assistance with passenger check-in and cargo acceptance.
  • Interprets government rules and requirements for domestic and international travel or cargo shipments.
  • Meets and dispatches aircraft within established times.
  • Provides assistance to distressed passengers and customers.
  • Protects company property and revenue. Provides for safe travel.
  • Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks.
  • Uses organizational skills to perform multiple tasks within a limited time period.

Who Can Apply For This Position 

  • High school diploma or GED or international equivalent
  • Bilingual language skills required in some locations
  • Applicable valid driver’s license as required by local authorities
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
  • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
  • Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
Job Details  
Company Name : American Airlines
Location : Minneapolis, MN, USA
Job Type : Full-Time