Customer Assistance Representative Jobs | Phoenix, American Airlines

Website American Airlines

If You are Looking for Jobs in Phoenix, Check out this Customer Assistance Representative Job Vacancy in Phoenix. American Airlines is seeking Full-Time Customer Assistance Representatives at the Phoenix Sky Harbor Airport

Your Duties And Responsibilities as a Customer Assistance Representative

  • Accepting, checking, and tagging customers’ baggage at kiosks
  • Processing and completing credit card baggage transactions at kiosks
  • Assisting customers with self-service kiosk check-in and kiosk baggage processing
  • Queuing lines in ticket counter areas
  • Accepting and activating customers’ self-tagged baggage
  • Performing clearance and verification of documents at kiosks
  • Possibly performing additional related duties as deemed operationally necessary by management in with the collective bargaining agreement

Who Can Apply For This Position 

  • Bilingual language skills may be required in some locations
  • Applicable valid driver’s license as required by local authorities
  • Completion of a pre-employment drug screen, comprehensive background check, and/or fingerprinting to satisfy company and security requirements
  • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
  • Must be authorized to work in the U.S.
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Job Details  
Company Name : American Airlines
Location : Phoenix, AZ, USA
Job Type : Full-Time