Customer Assistance Representative Job in Phoenix

Website American Airlines

If You are Looking for Jobs in Phoenix, Check out this Customer Assistance Representative Job Vacancy in Phoenix. American Airlines is seeking Part-Time Customer Assistance Representatives at the Phoenix Sky Harbor Airport

Your Duties And Responsibilities as a Customer Assistance Representative

  • Processing and completing credit card baggage transactions at kiosks
  • Accepting and activating customers’ self-tagged baggage
  • Performing clearance and verification of documents at kiosks
  • Possibly performing additional related duties as deemed operationally necessary by management in with the collective bargaining agreement
  • Assisting customers with self-service kiosk check-in and kiosk baggage processing
  • Queuing lines in ticket counter areas
  • Work shifts that include irregular and/or extended hours, weekends and holidays

Who Can Apply For This Position 

  • Read, write, fluently speak and understand the English language.
  • Bilingual language skills may be required in some locations
  • Applicable valid driver’s license as required by local authorities
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
  • Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
  • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
  • Must be authorized to work in the U.S.
Job Details  
Company Name : American Airlines
Location : Phoenix, AZ, USA
Job Type : Full-Time