Contact Centre Agent | Emirates Airline, Manchester

If You are Looking for Jobs in Manchester, Check out this Contact Centre Agent Job vacancy in Manchester. Are you looking for a job where you can grow professionally and build your career in a multinational airline? If you love traveling and interacting with customers and colleagues from across the Emirates network, there are opportunities for you.

Your Duties And Responsibilities as a Contact Centre Agent

• Identify customer needs through rapport building, actively seeking out sales opportunities, and promoting all Emirates-related products.
• Issue Emirates tickets to customers ensuring their request is met and offer them tailor-made travel solutions.
• Actively enhance Emirates revenue earnings by promoting additional services offered by the company and its partners. Requirements & Skills:
• Fluency in both English and Czech is a must.
• Customer and sales orientation to provide excellent service and close any sales opportunities.
• Good listening and communication skills.
• PC-based skills to operate Windows packages (Microsoft Word/Excel/E-mail). – Ability to work in a multiple-shift environment.

Job Details  
Company Name : Emirates Airline
Location : Manchester, United Kingdom
Job Type : Full-Time