Canadian North Jobs in Kanata | Customer Contact Centre Agent

Website Canadian North

If You are Looking for Jobs in Kanata, Check out this Customer Contact Centre Agent  Job vacancy in Kanata.

Requirements For This Role

  • Must be adept at handling multiple tasks, and prioritizing duties
  • Willing to assist in all areas of customer services
  • Possess knowledge of customer service procedures
  • Must be familiar with all aspects of paperwork/documentation for all customer service functions
  • Must possess strong communication, and interpersonal skills
  • Proven customer service skills
  • Willing to work irregular hours of operation and shift work
  • Ability to obtain and retain an Airport Restricted Area Identity Card by the Airport Restricted Area Access Clearance Program regulated by Transport Canada.
  • Must possess a working knowledge of the Sabre Reservations system using the Interact GUI
  • Must possess a high school diploma or have equivalent related work experience i.e. travel tourism education, customer service/airline experience, etc
  • Fluently bilingual in English and French or Inuktitut