American Airlines Jobs in Madrid-Barajas | Customer Services

Website American Airlines

If You are Looking for Jobs in Madrid-Barajas, Check out this Customer Services Job vacancy in Madrid-Barajas. The job is a member of the Madrid Airport team. You will be responsible to support the General Manager in delivering a safe and first-class airport experience to our customers.

You will be expected to have an understanding of all areas of customer service and security and to work flexibly across all functions in both areas. On a day-to-day basis, you will report to and take instruction from the General Manager, Lead Agent, and ISC in customer service and security.

Your Duties And Responsibilities as a Customer Services

  • Work closely with and take instructions from the Lead Agents responsible for the flight/work areas/shift
  • Conduct relevant administrative duties e.g. ASR, pre-flight and post-flight departure
  • Adhere to and promote safe working practices at all times
  • Carry out any other reasonable duties consistent with the post
  • Represent American Airlines by adhering to the uniform standards and by adopting a customer-focused approach at all times
  • Promote and sell American Airlines services and products to our customers
  • Attend and complete all compulsory training by the given deadlines

Who Can Apply For This Position 

  • Have the ability to handle stress effectively and work with minimum supervision
  • Possess a strong customer focus and enjoy face-to-face contact with customers
  • Be a representative of the company at all times
  • Be willing and able to work in a shifting environment (including weekends, bank and public holidays)
  • Be reliable and punctual
  • Be well-groomed appearance & adhere to the uniform standards at all times
Job Details  
Company Name : American Airlines
Location : Madrid-Barajas Intl Apt
Job Type : Full-Time