Airport Services Duty Officer – Qatar Airways

Website Qatar Airways

If You are Looking for Jobs in Sharjah, Check out this Airport Services Duty Officer Job vacancy in Sharjah. In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard. You will achieve optimum customer satisfaction and on-time department of flights.

Your Duties And Responsibilities as a Airport Services Duty Officer

  • Managing and controlling manpower on the shift, in order to optimize utilization and to maintain staff morale and discipline
  • Ensuring proper allocation of manpower and resources in the airport operations
  • Completing checks to ensure adequate standards are maintained
  • Resolving customer problems and complaints while on duty and working with all departments including Customer
  • Relations to provide resolutions for complaint handling Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure

Who Can Apply For This Position 

  • Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level.
  • Excellent communication skills with fluency in English language.
  • Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling
  • Knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations
  • Able to perform duties under pressure whilst maintaining the highest levels of customer service standards.
  • Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures
Job Details  
Company Name : Qatar Airways
Location : Sharjah - United Arab Emirates
Job Type : Full-Time