Website Qatar Airways
If You are Looking for Jobs in Miami, Check out this Airport Services Duty Officer Job vacancy in Miami. you will supervise and control flight-handling activities such as flight editing, check-in, transfers and boarding, in order to ensure a high service standard.
You will achieve optimum customer satisfaction and on-time departure of flights. You will also have overall control of the shift as a direct representative of the Airport Services Manager. You will also ensure punctuality and safety of all Qatar Airways operations.
Your Duties And Responsibilities as a Airport Services Duty Officer
- Ensuring that passenger and aircraft handling practices conform to the safety and security standards
- Ensuring that all QR aircraft handling standards are met on a shift basis
- Managing and controlling manpower on the shift, in order to optimize utilization and to maintain staff morale and discipline
- Resolving customer problems and complaints while on duty and working with all departments including Customer Relations to provide resolutions for complaint handling
- Facilitating ramp handling activities in liaison with GHA, Caterers, Fueling, Maintenance, Cargo, and Crew to expedite departure
- Ensuring proper allocation of manpower and resources in the airport operations
- Completing checks to ensure adequate standards are maintained.
Who Can Apply For This Position
- Relevant experience in an airline or reputed Ground Handling Operations at supervisory level
- Strong background in Airport or GHA Operations
- Overall knowledge of airport functions within passenger and baggage handling, weight and balance and dangerous goods regulations
- Excellent customer focus and service delivery
- Good understanding of Conditions of Carriage, International Civil Aviation Safety and Security Procedures in accordance with ICAO and IATA
- You must be authorized to work lawfully in the United States. This position is not eligible for visa sponsorship.
Job Details Company Name : Qatar Airways Location : Miami, FL, USA Job Type : Full-Time