Website Air Transat
If You are Looking for Jobs in Montreal, Check out this Contact Centres Agent Job vacancy in Montreal. As an agent, you will be the voice of Transat and the first link with our customers. Your role is therefore essential in the relationship with our customers. Thanks to you, our customers will be able to make their travel plans a reality, especially in these times of recovery.
Requirements For This Role
- Experience in customer service or tourism (an asset);
- Excellent skills to use and navigate through various computer applications;
- Great ability to adapt to different and constantly evolving computer software;
- Knowledge of reservation systems such as RADIXX, SIREV, TTS, GDS, and Datalex (an asset);
- Strong customer service skills;
- Strong organizational skills, thoroughness, and autonomy;
- OPC / TICO certification (an asset).
- Bilingual (French and English), written and spoken, knowledge of a third language an asset.