Website Air Transat
If You are Looking for Jobs in Montreal, Check out this Customer Relations Specialist Job vacancy in Montreal. The customer experience is at the heart of the Transat vision. With his or her expertise in complaint management and his or her analytical skills, the Customer Relations Specialist will be responsible for responding in writing or verbally to clients, documenting files, and submitting settlement proposals.
Requirements For This Role
- Minimum of 3 years of experience in complaint management and customer service;
- Bilingual (written and spoken);
- Good analytical skills and empathy;
- Good writing skills;
- Knowledge of the travel industry is an asset.
- Able to work under pressure;
- Organization and time management skills;