Air Transat jobs in Montreal | Agent Social Media and Chat

Website Air Transat

The holder of this position will have the main mandate to assist Transat and Air Transat customers over social media and live chat. If You are Looking for Jobs in Montreal, Check out this Agent Social Media and Chat Job vacancy in Montreal.

Requirements For This Role

  • Bilingualism (oral and written) is essential, with exceptional writing abilities;
  • Sense of customer service, resourcefulness, proactivity, and empathy;
  • Capacity to work under pressure;
  • Pass an aptitude test (approximately 45 minutes);
  • Very good judgment;
  • Two (2) years experience in selling South, Europe, Circuits, and/or Cruise products;
  • Excellent knowledge of the travel industry;
  • Knowledge of Radixx, TTS, Salesforce, and corporate policies;
  • OPC and TICO certification;