Air Canada jobs in Vancouver | Customer Service Learning Specialist

Website Air Canada

If You are Looking for Jobs in Vancouver, Check out this Customer Service Learning Specialist Job vacancy in Vancouver. In this role, the Learning Specialist will conduct training, coaching, and facilitation for front-line employees and managers in the Customer Service branch for Sales and Service.

Requirements For This Role

  • Sound knowledge of adult learning methodologies
  • High regard for safety
  • Ability to meet deadlines, work under pressure and prioritize multiple projects
  • Highly flexible and adaptable
  • Strong leadership and conflict resolution skills
  • Motivated and enthusiastic team player
  • Previous experience in a training environment
  • Being bilingual is an asset
  • Excellent written and verbal communication skills
  • Excellent facilitation skills
  • Strong interpersonal skills
  • Good working knowledge of MS Office
  • Ability to work independently with minimal supervision
  • A Bachelor of Education or similar certification is a definite asset
  • Demonstrated commitment to Customer Service