Mashreq Bank
If You are Looking for Jobs in Cairo, Check out this Customer Service Officer Job vacancy in Cairo.
Your main responsibilities in this role include the following:
- Resolve problems over the telephone on the spot.
- Convert sales opportunities in order to meet financial targets.
- Clarify and explain procedures and products over the telephone.
- Capture and report customer feedback towards continual product development.
- Interact with customers over the phone to understand their banking needs.
- Provide excellent customer service to achieve customer loyalty.
- Handling escalation customer complaints