وظائف بنك المشرق – مصر | Customer Service Officer

Mashreq Bank

If You are Looking for Jobs in Cairo, Check out this Customer Service Officer Job vacancy in Cairo.

Your main responsibilities in this role include the following:

  • Resolve problems over the telephone on the spot.
  • Convert sales opportunities in order to meet financial targets.
  • Clarify and explain procedures and products over the telephone.
  • Capture and report customer feedback towards continual product development.
  • Interact with customers over the phone to understand their banking needs.
  • Provide excellent customer service to achieve customer loyalty.
  • Handling escalation customer complaints